If your grievance or complaint is with the facility, you may request an inspection of our center by contacting the Department of Health Care Services at:
Department of Health Care ServicesSubstance Use Disorder Compliance DivisionPO Box 997413, MS 2601
Sacramento, CA 95899-7413
Toll Free (877) 685-8333
Fax: (916) 440-5094
You may also contact our accreditor, The Joint Commission, at:
Office of Quality MonitoringThe Joint CommissionOne Renaissance BoulevardOakbrook Terrace, Illinois 60181
http://www.jointcommission.org/report_a_complaint.aspx
Fax: (630) 792-5636
Any valid complaints or concerns from clients or their families will not result in any discrimination, coercion, reprisals, or interruption of treatment or care for the client.